Research to inform an approach to assessing the new National Performance Indicator (NPI) ‘Public services treat people with dignity and respect’
This research is provides the Scottish Government with a better understanding of dignity and respect in relation to public services and a range of options, with clearly described advantages and disadvantages, on how this indicator can be assessed and track progress in Scotland over time. This evidence will contribute to discussions and decisions about the measurement of ‘Public service treat people with dignity and respect’ in the NPF.
The research team includes Lindsay, Findlay & Stewart, Scottish Centre for Employment Research, and Loeffler, Department of Work, Employment and Organisation, University of Strathclyde.
